I can’t recommend Joy highly enough. If ever being supremely professional as well as bubbly becomes an Olympic sport, she would run away with the gold medal. She loves her job and her home city, and it shone through, countless times going above and beyond the call of duty…Joy’s enthusiasm and attention to detail was my favourite thing. Also she has a great dry sense of humour and her local knowledge of where to go and experience the culture was second to none. You really felt you got the benefit of escaping the usual tourist traps and really seeing the city as it really is. She had a genuine interest in your life too and tailored the programme to what you wanted…whether that was taking a tour of the Boca Juniors stadium, or watching some traditional dancing. Joy just wanted you to make the most of your trip and for you to enjoy yourself, without it being forced fun. To me that was important. Seeing Peron’s grave, visiting a distillery or having a great meal was just as key as unwinding with a drink or two at the end of the day. Although I’m sure she would have shown us every spot in town and told us every historical fact if she could, she understood that a holiday is also about a bit of R&R and so the pace of it all was just right. One last thing..Joy is a great photographer, so don’t be surprised to come away with some good snaps as well as some great memories! Can’t wait to go back some time and see my friend again.